Thousands of prints that Israelis love

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Questions we are usually asked

Questions and Answers

We have a selection of thousands of prints, each design is unique and thought through, to give you a high-quality and diverse choice that will suit you exactly.

You can easily choose by dividing by series or by designer.

Any print you like can be easily printed on: basic or premium T-shirts for adults, bodysuits for babies, leggings for children, swing dresses for girls, sweatshirts in all sizes and canvas bags.

On the product page you can choose: color, sleeve length and size.

Our fabrics are carefully selected and made of 100% cotton except

Sweatshirts whose fabric composition is 65% cotton and 35% polyester

Premium shirts in a super comfortable fabric composition of 60% cotton and 40% viscose

We produce children's shirts and dresses for girls and women in Israeli tailors.

Sweatshirts and T-shirts made in the East

We print using digital printing - two excellent technologies: DTG and DTF.

We will choose the most suitable method for your prints.

The digital printing method is a high-quality and safe-to-use method that meets the strict international OEKO-TEX standard.

Further reading about the method: ECO PASSPORT by OEKO-TEX®

There is a difference between printing on a dark or light item. On light items, the print looks like part of the garment, the color is transparent and not opaque. On dark items, we print an opaque print that blends beautifully into the fabric and highlights the colors.

There may be differences in the color of the garment or print as seen in the images, as well as gaps between colors that appear on different screens.

For every order over 199 shekels, shipping is free to your door, to all parts of the country: including remote communities, Eilat Arava and beyond the Green Line. Below this amount, you can choose between a courier to your home for a cost of 20 shekels, or pickup from the studio.

Our couriers will usually reach you within 3 business days, but it may take up to 7 business days.

The studio also ships abroad, but it is better to ship locally in the US via our American website from here:

www.ona-il.com

More about our deliveries on the page Shipping and returns

At our studio, we are committed to quality, so we print our designs for you in high quality, on top quality clothing and with the most advanced printing methods on the market. Our clothes should last you a long time if you follow the washing instructions. To maintain the item in the best possible way: 

  • Machine wash at up to 30 degrees.
  • Avoid using a clothes dryer.
  • An item should be washed inside out.

If your garment still does not survive the first wash, please contact us at the studio within a reasonable time of receiving the product and inform us of the defect found. You must send us a clear picture of the item so that we can locate the nature of the problem. If a defect is indeed found, a new item will be sent free of charge.

Please note - shirts sewn from 100% cotton fabric tend to shrink about 5% when washed at high heat and dried. If you received a garment that is too tight before washing, please be sure to replace it before use. 

If you received an item that does not match your order, such as color, print or size, or if you received a damaged product, please contact us at the studio and send us a clear picture of the nature of the problem. If a deviation is indeed found, we will send you a replacement item at no cost or we will refund you for the garment.

Have you regretted it for any reason? The size doesn't fit? You can easily exchange or return any item within 14 days in its original condition, provided it has not been washed, and for the shipping cost.

If the item has already been shipped to you,
Send it to us by mail or come to our studio in Ra'anana (by prior arrangement). You can also order a courier through us, for a cost of 20 shekels, our courier will arrive at your location with The new garment will be replaced on the spot.
If the item has not yet been shipped, we will cancel the transaction immediately.

To update the studio regarding returns/exchanges or any questions regarding your order, send us an email:

info@ona.co.il

It is recommended to use the filters at the top of the page: you can filter by type of garment and by print style.

If you know exactly what you are looking for, simply do a general search in the search bar on the site.

The sizes in the store correspond to the average height in Israel, and a size that matches the child's age should be taken. If in doubt, it is always recommended to take a larger size.

Adult clothing in unisex, oversized cut.

It is recommended to use the size chart by clicking on the measuring tape icon on each product page. 

Please note: Our garments are made of 100% cotton and may shrink by approximately 51% in overall length when tumble dried.

Still not sure? Send us an email with general details and we'll help you adjust.

Did you receive the wrong size? You can easily exchange it.

Celebrating an event and want a special concept t-shirt? Want to print a sentence or drawing that you didn't find on the site? Want to print a child's drawing? We'll be happy to make any idea come true. Contact us by email with your request and we'll help you design or adapt any graphics for a unique print.

Requests for personalized printing should be sent here: yael@ona.co.il

The price of a custom print is the same as the price of the item on the site. Simple designs will be done for you at no extra charge, complex designs cost an hour in the studio. 

Personal printing cannot be exchanged or returned.

Looking for a cut or color that we don't have on the site? We can also order models that are not in stock for you. This will delay the delivery time by an average of one week. Send us a message and tell us what you are looking for.

Our studio is located in Ra'anana, and we print on demand. We do not have printed inventory and do not have fixed opening and closing hours. If you want to try on and be impressed by the clothes, you are welcome to visit our studio by prior arrangement and we will print for you on the spot.

If the order is intended as a gift, please indicate at checkout so we can add gift wrapping and a greeting card at no cost.

Invested cardboard packaging can be purchased for a nominal price on the site.

Please indicate whether you would like us to leave the packaging open for you to wrap yourself or have it wrapped and sent directly to the recipient of the gift. You can also write us a greeting that we will print on the postcard.

If you are sending directly to the gift recipient, you can separate the receipt address from the shipping address when ordering. Your order will not include a receipt, and you can exchange without an exchange note.

 

Customers who register on the site can track their order history in the store and create a personal Wishlist. In addition, you can create a digital wallet that will help you order quickly without having to re-type your details each time.

This way you will be the first to hear about any new product or collection that is added to the site. And of course you will be able to enjoy exclusive benefits.

A shirt costs 29 shekels, which is sent from our existing stock in the studio. You can choose a size and sleeve length and specify general comments and preferences regarding the order. We will try to choose a shirt for you that matches the nature of your order.

First time on the site? You are welcome to register on our site and receive a coupon worth 10% off your first purchase.

Below you will receive updates on coupons and exclusive promotions for registered customers.

In our studio, we are committed to the copyright of all prints available on the site. When you purchase a print by an artist from our artists' gallery, we pay the artist for each item sold, except for prints from the gallery of the late Maya Wishnik, for which we will donate 8 shekels from each item purchased to the Michal Sala Forum, a non-profit organization working to eliminate violence against women. Quotes from Israeli poems are protected by ACUM's royalty license and we pay 10% of your purchase directly to the artists who signed the work.

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For orders over 199 NIS

Easy returns and exchanges

Free of charge for pickup from the studio or with a courier for 20 NIS

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